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• NDIS, TAC & WORKSAFE REGISTERED PROVIDER • SERVICING QUEENSLAND, VICTORIA & TASMANIA
Our Background
We are a family-run business with over 70 years' experience within the care industry. With lived-experience caring for our own family members, we recognised the need for quality care services and thus, Dependable Care DRPS was established in 2017. Led by a female director with over 45 years’ experience within the disability sector, we are a multidisciplinary team, assisting with all of your care needs with dignity and respect.
Our Mission
To provide consistent and quality care to those with disability to ensure they have access to opportunities and are empowered to live fulfilling lives. We tailor our services to your unique abilities, supporting independence, promoting inclusion and providing a space to allow you to meet your needs, wants and goals.
From Our Director
"With a background in Supported Residential Services and first-hand experience caring for my own family members, I became acutely aware of the urgent need for a reliable, compassionate, and high-quality care team to support our most vulnerable. Faced with the challenge of finding dependable care myself, I was inspired to create a solution. This led to the founding of Dependable Care (Supported Accommodation) and Dependable Care DRPS (Delivering Remarkable Participant Services), driven by a commitment to deliver exceptional support and make a meaningful difference in people’s lives."
we value
Inclusivity
We create a space where everyone feels connected and valued
we value
Collaboration
We work closely with participants, families, and care teams to ensure holistic and coordinated support
we value
Action
We move ideas forward turning them into meaningful outcomes, provide proactive solutions and deliver on expectations
we value
Trust
We build honest, transparent relationships and deliver on our commitments to participants, families and care teams
we value
Empowerment
We support freedom in decision making and encourage participants to feel confident and capable of shaping their own journey
we value
Adaptability
We understand the ever-changing nature of care and actively respond to evolving needs
we value
Reliability
We are dependable and consistent in delivering care and support
we value
Empathy
We appreciate and respect individual experiences and respond with care and compassion
Our Commitment to Excellence
We are dedicated to delivering exceptional support, ensuring all of our services reflect the highest standards of quality and professionalism. Through continuous improvement and a dedication to best‑practice approaches, we aim to deliver outcomes that exceed expectations and enrich the lives of those we support.
Our Commitment to Safety & Quality
We uphold the highest standards of safety, governance, and quality in line with NDIS Practice Standards and government regulations. We are committed to delivering services that prioritise both safety and quality at every level of care.
Our Highly Experienced Team
With over 70 years' of experience in the care industry, we have a deep understanding and insight into the of the unique needs of our participants. Through continuous staff development in compliance, disability awareness, and social responsibility, we ensure we continue to foster a safe and nurturing environment.
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Feel supported & empowered. Connect with our dependable & caring team today
Mon - Fri 8am - 5pm
1800 003 777
Our Privacy Policy
Your Privacy Matters At Dependable Care DRPS, we are committed to protecting your privacy and treating your personal information with respect, dignity, and confidentiality. We collect personal information only when it is necessary to provide safe and effective support services, meet our legal obligations, and improve the quality of care we deliver. This may include contact details, health information, service records, consent forms, incident reports, and other information relevant to your support. How We Use Your Information We use personal information to: - Deliver and manage support services - Develop and review support plans - Communicate with participants, families, and authorised representatives - Meet NDIS and other legal requirements - Improve service quality and participant outcomes We only use information for the purposes for which it was collected unless otherwise required or authorised by law. Protecting Your Information Dependable Care DRPS takes reasonable steps to safeguard personal information from loss, misuse, unauthorised access, disclosure, or alteration. Access to personal information is limited to authorised staff who require it to perform their duties. Sharing Information We will only share your information: - With your consent - With a person legally authorised to act on your behalf - For emergency medical treatment - Where required by law or regulatory obligations We do not sell personal information to third parties. Your Rights You have the right to: - Request access to the personal information we hold about you - Request corrections to inaccurate or incomplete information - Withdraw or update your consent at any time (where applicable) - Make a complaint regarding privacy or confidentiality concerns Requests and enquiries can be directed to our Privacy Officer. Contact Us If you have any questions about privacy, confidentiality, or how your information is managed, please contact: Dependable Care DRPS 18 Harvton Street, Stafford QLD 4053 Email: info@dependablecaredrps.com.au Phone: 1800 003 777
we value
Inclusivity
We create a space where everyone feels connected and valued
we value
Collaboration
We work closely with participants, families, and care teams to ensure holistic and coordinated support
we value
Action
We move ideas forward turning them into meaningful outcomes, provide proactive solutions and deliver on expectations
we value
Trust
We build honest, transparent relationships and deliver on our commitments to participants, families and care teams
we value
Empowerment
We support freedom in decision making and encourage participants to feel confident and capable of shaping their own journey
we value
Adaptability
We understand the ever-changing nature of care and actively respond to evolving needs
we value
Reliability
We are dependable and consistent in delivering care and support
we value
Empathy
We appreciate and respect individual experiences and respond with care and compassion
we value
We create a space where everyone feels connected and valued
Inclusivity
we value
We work closely with participants, families, and care teams to ensure holistic and coordinated support
Collaboration
we value
We move ideas forward turning them into meaningful outcomes, provide proactive solutions and deliver on expectations
Action
we value
We build honest, transparent relationships and deliver on our commitments to participants, families and care teams
Trust
we value
We support freedom in decision making and encourage participants to feel confident and capable of shaping their own journey
Empowerment
we value
We understand the ever-changing nature of care and actively respond to evolving needs
Adaptability
we value
We are dependable and consistent in delivering care and support
Reliability
we value
We appreciate and respect individual experiences and respond with care and compassion
Empathy
• NDIS, TAC & WORKSAFE REGISTERED PROVIDER • SERVICING QUEENSLAND, VICTORIA & TASMANIA